The RPL Board has just completed its survey about Central Library services and upgrade of the building.
We have been told by the library that a total of 815 interviews were conducted. 601 were completed by telephone, 210 online. The telephone respondents were generated by calling active numbers drawn from a list purchased commercially from a company that aggregates numbers from published sources. The online responses were generated by e-mailing addresses Praxis maintains. The e-mail addresses come from individuals interviewed in earlier telephone surveys, or who have been recruited periodically and who indicate they are willing to receive surveys.
A survey for patrons to fill out should be available soon – so keep your eyes open at the Library Branches and at the Library website.